Terms of Service

1. Acceptance of Terms

By accessing or using the website, applications, AI voice agents, webchat simulators, API integrations, and related revenue infrastructure provided by Ventry Group Inc. ("Ventry", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Ventry provides an AI-powered revenue infrastructure platform for modern service businesses. Services include 24/7 AI conversational employees, automated voice receptionists, multi-channel inbound capture (SMS, webchat, phone, email, social DMs), database reactivation engines, appointment scheduling, and CRM pipeline automation.

3. User Responsibilities & Acceptable Use

You agree to:

• Provide accurate, current, and complete information during onboarding and assessment.
• Maintain the confidentiality of your account credentials and system access tokens.
• Comply with all applicable federal, state, and local laws, including TCPA, CAN-SPAM, and HIPAA where applicable.
• Not use Ventry's AI voice or messaging systems for unlawful spam, deceptive telemarketing, or harassment.
• Ensure all customer contact lists uploaded to Ventry for database reactivation have appropriate opt-in consents.

4. SMS Messaging & Communications Terms

When subscribing to Ventry notifications or using Ventry's conversational SMS features:

• You explicitly consent to receive transactional and/or promotional text messages at the phone number provided.
• Consent is not a condition of purchasing any goods or services.
• Message frequency may vary based on your account activity. Message & data rates may apply.
• Reply HELP for assistance or STOP to cancel subscriptions at any time.

5. Intellectual Property

All trademarks, software, algorithms, workflows, branding, and content on VentryGroup.com are the exclusive property of Ventry Group Inc. or its licensors. Clients retain ownership of their proprietary business data and customer records processed by Ventry.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Ventry shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, our AI software or consultation services.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

8. Contact