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    💬

    Website Chat Widget

    Live Chat and SMS chat — Convert website visitors into text conversations in real time.

    90% of website visitors leave without filling out a static form. Ventry's Chat Widget places a friendly, customizable chat bubble on your site. When a visitor sends a message, it captures their mobile number and transitions the chat into a 2-way SMS thread so you never lose contact when they leave your site.

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    +3.2x

    Lead Capture Lift

    < 5 Secs

    Visitor Engagement

    94%

    SMS Retention Rate

    Capabilities

    Key Features & Automation Rules

    ✓

    SMS-Fallback Conversation Engine

    Converts web chats into text threads so conversations continue on the customer's phone after leaving your site.

    ✓

    Custom Avatar & Greeting Styling

    Match your exact brand colors, team headshots, greeting copy, and business hour availability rules.

    ✓

    AI Agent & Voice Hand-Off

    Let Ventry AI answer initial questions, qualify the visitor, and book an appointment automatically 24/7.

    ✓

    Unified Inbox Integration

    Every webchat message lands inside your team's centralized inbox alongside email and phone calls.

    Applications

    Who Uses Website Chat Widget?

    ⚡

    E-commerce websites answering pre-purchase product questions

    ⚡

    Service firms capturing visitors who prefer messaging over phone calls

    ⚡

    After-hours lead capture when office staff is unavailable

    ⚡

    High-traffic websites converting casual browsing into booked appointments

    Common Questions

    Frequently Asked Questions

    How do I install the chat widget on my website?

    Simply paste a single line of JavaScript onto your website (WordPress, Shopify, Wix, Squarespace, or custom HTML).

    Can I turn off chat outside business hours?

    Yes, or you can enable Ventry AI to handle after-hours inquiries automatically while your staff sleeps.

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