Missed-Call Text Back
Never lose another lead — auto-text every missed call in under 10 seconds.
Up to 60% of inbound calls go unanswered during business hours. Ventry Missed-Call Text Back fires an instant, personalized text message to every caller your team misses, letting them know you received their call, offering to schedule a callback, and keeping the conversation alive until your team can respond. The lead enters your CRM automatically with full context.
Response Time
Lead Recovery Rate
Setup Time
Key Features & Automation Rules
Instant SMS Auto-Reply
Every missed call triggers a branded text message within 10 seconds — customizable by time of day and call type.
CRM Contact Creation
The caller's phone number is automatically added to your CRM with a Missed Call tag and the conversation history.
Two-Way Text Continuation
The lead can reply to the text, and the conversation continues inside your unified inbox for your team to pick up.
Time-Based Message Variations
Different messages for business hours, after-hours, weekends, and holidays to match caller expectations.
Who Uses Missed-Call Text Back?
Busy front desks that can't answer every call
After-hours and weekend call capture
Sales teams returning to a full voicemail box
Multi-location businesses routing calls across time zones
Frequently Asked Questions
How fast does the text message go out?
The SMS fires within 10 seconds of the missed call, faster than most people can dial your competitor.
Can I customize the message for different times?
Yes. You can set different auto-reply messages for business hours, after-hours, weekends, and holidays.
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